Privacy Policy

At Sristi Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your personal data when you visit our website, use our marketplace, or connect with our partner home service contractors.

Information We Collect

When you use our matching service to find local professionals, we collect personal information that you provide to us, including:

• Contact Details: Your name, phone number, and location (city/state).
• Service Request Details: The type of service required, urgency level, and details of the repair or job.
• Usage Information: Data about how you interact with our website, collected through cookies and tracking systems.

How We Use Your Information

We use your personal data to:

• Match you with qualified local contractors who can perform the requested services.
• Send you text alerts or quote estimates if you opt-in to our SMS request feature.
• Improve the functionality, design, and user experience of Sristi Service.
• Comply with legal and regulatory obligations.

Information Sharing & Disclosure

We do not sell your personal data to third parties. We share your request details and contact information only with vetted partner contractors within our network who are matched to your specific local service needs. These partners are required to use your information solely for the purpose of contacting you regarding your request.

Cookies and Analytics

We use analytics tools like Google Analytics and Microsoft Clarity to understand website traffic and user behavior. These tools collect anonymous page view data, navigation patterns, and form interactions, which help us optimize our user experience.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal data. If you have any questions or wish to exercise your data rights, please contact us.